We know mistakes can happen. Westbrook Artworks LLC (“Westbrook,” “we,” or “our”) gives you a short window to modify or cancel your order after it is placed. This page explains the timeline and your responsibilities when submitting an order on our website.
After you place an order, you have up to 4 hours to request changes. During this period you can:
To request a change or cancellation within this window, please contact our customer support team by:
Once the four‑hour window expires, your order moves into production and we are unable to make further changes or cancellations.
It is your responsibility to provide complete and accurate shipping details at the time of purchase. We cannot guarantee delivery if the address is incorrect or incomplete, and Westbrook is not liable for orders that cannot be delivered due to inaccurate shipping information supplied by the customer.
If you have questions about modifying or canceling your order, or need assistance with your shipping details, please get in touch:
We appreciate your business and will do our best to accommodate changes within the allowed timeframe.