Westbrook Artworks LLC (“Westbrook,” “we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from westbrookshop.com. It also outlines your rights under applicable privacy laws.
1. Information We Collect
- Personal Information: We collect personal details such as your name, email address, telephone number, shipping address, and payment information when you place an order or interact with our services. These details are necessary to process orders and provide customer support.
- Non‑Personal Information: We collect non‑personal data (e.g., device type, browser, IP address, general browsing activity) to understand how visitors use our website and improve our services.
2. How We Use Your Information
We use the information we collect to:
- Process Orders: Manage, fulfill, and deliver your purchases.
- Communicate Updates: Provide order confirmations, shipping notifications, and customer service communications.
- Improve Service: Analyze usage patterns to enhance our website and product offerings.
- Marketing: Send promotional materials if you have opted in to receive them.
3. Legal Bases for Processing (GDPR)
For users located in the EU/EEA/UK, we rely on one or more of the following legal bases for processing your personal data:
- Consent (where you have given permission for a specific purpose).
- Contract (to perform or prepare a contract with you).
- Legal Obligation (to comply with laws).
- Vital Interests (to protect someone’s life).
- Public Task (for tasks in the public interest).
- Recognised Legitimate Interest (certain pre‑approved purposes).
- Legitimate Interests (our own or a third party’s lawful interests, provided your rights are not overridden).
4. Sharing of Information
- No Sale or Rent: We do not sell or rent your personal information.
- Service Providers: We share data with trusted partners (payment processors, shipping carriers, customer service platforms) solely to fulfill your order or improve your experience.
- Legal Obligations: We may disclose information to comply with legal obligations or protect our rights.
5. Information Security
We use industry‑standard encryption and security practices to protect your data during transmission and storage. Access to personal information is restricted to authorized employees and service providers.
6. Your Rights
6.1 GDPR Rights (for EU/EEA/UK Residents)
If you are located in the EU/EEA or UK, you have the following rights:
- Right to be informed – know that your data is collected and how it will be used.
- Right of access – obtain a copy of your personal data.
- Right to rectification – request correction of inaccurate data.
- Right to erasure – request deletion of your data when it is no longer needed.
- Right to restrict processing – limit processing under certain conditions.
- Right to data portability – receive your data in a portable format.
- Right to object – object to processing based on legitimate interests.
- Rights related to automated decision-making and profiling.
6.2 CCPA/CPRA Rights (for California Residents)
California residents are granted six key rights:
- Right to know/access – know what personal data we collect, why we collect it, and how it is shared.
- Right to delete – request deletion of your personal data, subject to certain exceptions.
- Right to correct – request correction of inaccurate personal information.
- Right to opt‑out – opt out of the sale or sharing of personal information for targeted advertising.
- Right to limit use of sensitive personal information – restrict the use or disclosure of sensitive data (e.g., social security numbers, precise geolocation, race/ethnicity, religious beliefs).
- Right to non‑discrimination – not be penalized for exercising your privacy rights.
We provide designated methods (email and phone) to submit these requests and will respond within the timeframes required by law.
7. Region‑Specific Disclosures
- California: We do not sell or share personal information for monetary value and only disclose data to service providers for business purposes.
- EU/EEA/UK: If we transfer your data outside these regions (e.g., to the U.S.), we implement appropriate safeguards (such as Standard Contractual Clauses) to ensure your data is protected.
8. Changes to This Policy
We may update this policy to reflect changes in our practices or legal obligations. Revised versions will be posted on this page with a new effective date.
9. Contact Information
Google requires merchants to display at least one form of customer‑facing contact information. We provide multiple ways to reach us:
- Email: [email protected]
- Phone: +1 956‑823‑9443
- Mailing Address: 1419 17th St Meridian, MS 39301, USA
Please feel free to contact us if you have any questions or wish to exercise your privacy rights